Retain

The Employee Experience Starts on Day One

Hiring great people is only the beginning. What employees experience during their first days and weeks can determine whether they see a future with your organization. 

The research shows that onboarding, workplace culture, leadership and respect are decisive factors in employee retention. 

iStock-1186603900-web

Make the First 30 Days Matter

New employees don't want to be left to "figure it out." 

Texans overwhelmingly prefer hands-on onboarding that establishes clear expectations and measures of success during the first 30 days. 

The approaches employees value most include: 

  • Hands-on training 
  • Job shadowing with experienced team members 
  • One-on-one coaching 
  • Clear expectations and success metrics 
  • Real-time feedback 

Effective onboarding isn't simply an orientation process. It's a retention strategy that builds confidence, competence and connection from the beginning. 

Onboarding Essentials

This guide helps employers effectively onboard new rental housing employees by building essential knowledge, skills and understanding of company culture, expectations and their role.

Your First Steps in Apartment Management

This guide helps new rental housing employees build essential industry knowledge, covering Fair Housing, lease agreements, eviction, key terminology, professional development and networking opportunities.

Starting Strong as a Supplier Partner

This guide helps new supplier partners navigate the multifamily industry with an overview of rental housing, key financial concepts, relationship-building, mentorship and career growth opportunities.

Culture and Leadership are Non-Negotiable

Compensation and benefits may help attract employees, but they aren't enough to keep them. 

The research found that toxic or disrespectful workplace culture is one of the fastest ways to drive employees out—outweighing compensation, benefits and advancement opportunities. 

Employees experience an organization as one connected journey. The culture described during recruiting should be the culture employees experience after they're hired. Training should support the advancement opportunities they've been promised. Leadership behaviors should reinforce organizational values. 

Retention Guide for Leaders and Managers

This guide helps managers build engaged, productive teams by understanding what motivates employees, supports career growth and strengthens long-term retention.

Retain Resources

Use TAAEF recruiting resources to strengthen onboarding, support managers and create an employee experience designed for long-term retention. 

Guide

Retention Guide for Leaders & Managers

Guide

Starting Strong as a Supplier Partner

Guide

Your First Steps in Apartment Management

Guide

Onboarding Essentials for Property Management Leaders & HR Teams